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• Perform corrective maintenance, supported, when necessary, by tier-2 support helpdesk.
• Demonstrate commitments to meet & exceed customer needs and requirements by ensuring all given quality standards.
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports, and other paperwork as assigned.
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization.
Baca Juga: Minat Kerja di Perusahaan Migas Karimun? Applus Buka Lowongan Kerja untuk S1, Ini Syaratnya
• Use company property with care to ensure optimal results with minimal operational costs.
• Keep abreast of new technologies likely to affect Health Systems products range.
• Be a professional representative for HS with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with HS policy and targets.
• Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant Philips quality standard policies.
• Responsible for completeness and accuracy of service records and installation records with particular attention to test & inspection results
