Network
KEPRI POST - PT Rock Heart Indonesia membuka lowongan kerja untuk bagian Customer Support dengan gaji antara Rp5 juta hingga Rp8 juta.
Sebagai informasi, PT Rock Heart Indonesia yang membuka lowongan kerja bagian Customer ini adalah platform layanan satu atap yang menyediakan uang elektronik dan transfer.
Mengutip Karirhub Kemnaker pada Jumat, 7 April 2023, berikut informasi lowongan kerja untuk bagian Customer di PT Rock Heart Indonesia:
Baca Juga: Doremi Music Buka Lowongan Kerja di Balikpapan! Cari Fresh Graduate, Usia Maksimal 30 Tahun
Customer Support
Deskripsi Pekerjaan
• Conduct account opening and verification procedures.
• Communicate directly with clients regarding account registration; promotion; and company services.
• Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients.
• Accurately manage and resolve client issues.
• Make decisions on handling customer complaints based on SOP.
• Convey the conclusion of the complaint follow-up process to the client.
• Analyzing customer satisfaction surveys.
• Obliged to protect data and information related to customers, systems and everything related to the company.
• Provide input and suggestions according to their respective fields, for the development and progress of the company.
• Other ad hoc tasks to be assigned.
Baca Juga: Lowongan Kerja Batam di PT Caterpillar Tanjunguncang untuk S1, Ini Posisi dan Syaratnya!
Persyaratan:
• At least holds a bachelor’s degree.
• Knowledgeable in MS Office (Word, Excel, PowerPoint).
• Good command of the English and Japanese language, both oral and written.
• Must have at least 2-3 years’ experience as Customer Support or similar position.
• Possess strong relationship management skills, ability to collaborate, and bring people together towards a shared outcome.
• Passionate about high-quality work and continuous improvement in business procedures.
• Possess good comprehension and sharp analytical skills.
• Be a team player and capable of meeting strict deadlines.
• Good record of attendance, interpersonal skills, and decision-making skills.
Baca Juga: Loker Khusus Batam! PT Alcon Buka Lowongan Kerja Laboratory Technician, Simak Syaratnya
Lowongan umumnya tersedia dalam waktu terbatas dan kemungkinan bisa berubah sewaktu-waktu sesuai dengan kebijakan bank. Apabila kamu menindaklanjuti informasi ini, pastikan lowongan masih tersedia, yakni dengan memeriksa pembaharuannya di situs resmi bank.
